Cutting the Manual Workload in Freight Brokerage — Automate the Chaos 🍌

Freight brokerage is bananas. Every day, brokers are bombarded with an endless bunch of tasks—sorting through emails, taking phone calls, and manually capturing carrier offers. It’s like trying to juggle a dozen ripe bananas, all while balancing on a tightrope. It’s chaotic, it’s time-consuming, and it’s leaving your team struggling to keep up.

You’re juggling everything, but it’s not enough. The old ways of doing things—manually handling every phone call, email, and quote—simply aren’t cutting it anymore. And if you’re still relying on outdated systems, you’re only going to get left behind as the freight market continues to change.

But what if there was a way to peel back the chaos? What if you could transform every carrier interaction into structured, actionable data without all the hustle and hassle?

That’s where CoDriver comes in. Parade’s AI-powered solution is here to make the impossible possible, taking the banana mess of manual work off your plate. CoDriver automates everything from phone calls to emails, so you can finally focus on the high-value tasks that move your business forward—like booking more freight, faster.

CoDriver is about to change the game by expanding its automation capabilities to include Voice AI for inbound phone calls. Now, not only can CoDriver handle email inquiries, but it can also engage with carriers over the phone—capturing data, pricing, and availability all in real time. No more missing calls. No more scrambling for information. No more lost quotes.

It’s not just about automating one or two tasks. CoDriver is designed to give you a comprehensive solution—one that integrates directly with your capacity management platform, helping you streamline workflows, save time, and grow your business.

Here’s how CoDriver helps you peel away the complexities of manual work:

• Automated Carrier Communication: CoDriver automatically answers and qualifies inbound calls, capturing availability and pricing in real-time. It also does the same for emails. So, while you were juggling phone calls and emails in the past, CoDriver’s now doing the heavy lifting for you, saving your team time and frustration.
  
  

• Increasing Capacity: With CoDriver handling inbound calls and emails, brokers are now seeing a 4x increase in capacity data captured per interaction. This means more actionable insights from every carrier conversation. It’s like getting four bananas for the price of one!
  
  

• Work Smarter, Not Harder: By automating these manual tasks, CoDriver reduces response times from hours to minutes, helping your team book 2x more loads per rep per month, pushing beyond the industry average of 300 loads to 500+. Less time spent sorting through emails and making calls means more time securing high-value loads and fostering better relationships with carriers.
  
  

• Intelligent Decision-Making: Every interaction becomes structured and integrated into your capacity management platform, making it easier for you to make smarter, data-driven decisions. No more wasting time with unqualified leads or missed opportunities. CoDriver automatically filters out 20% of unqualified inquiries, allowing your team to focus on what really matters: growing your carrier network and covering more freight.
  
  

• Faster and Better Results: With CoDriver, brokers have seen a 15% increase in digital freight conversion—meaning they’re booking more loads with the carriers they’ve engaged through automated communication. The result? A faster, more efficient brokerage operation.
  
  

The need for automation in freight brokerage has never been more urgent. The industry is changing rapidly, and the manual workload is only getting heavier. But here’s the truth: you can’t keep juggling tasks like bananas forever and expect to stay ahead.

The solution isn’t just about answering more calls or sending more emails—it’s about creating a system that works smarter, not harder. By integrating CoDriver’s AI into your existing capacity management platform, you’re turning every carrier interaction into actionable intelligence that drives better, faster decisions.

In a world where every second counts, CoDriver is the key to streamlining your operations, improving your margins, and covering more freight without needing more reps. Ready to ditch the chaos and start peeling away the old ways of working? CoDriver is here to help.

Want to learn more? Book a demo today.